Hello! It's been a while since we've made and posts here. We haven't gone away but have been busy getting things set so we can switch hosting services for our website over to Shopify.
As with most things the devil's in the details and not everything goes quite as planned. Or, as in this case, does all of the customer information get ported over correctly. If you're having difficulty logging in to your account and you're trying to make a purchase it may be quicker to create a new one instead of waiting for this to get resolved with Shopify's tech support. We can always adjust missing information when we get the issue resolved. If you’re looking to adjust a subscription please let us know what changes you’d like to see and we’ll get that taken care of as well.
We're working hard to iron out the wrinkles in the new system and hope that you'll bear with us as we do so. We apologize for any inconvenience and please know that we do appreciate your business.